Volta Website Terms of Use
1. About these terms
These terms govern your use of the website operated at volta.com and any subdomains (the "Site"). By using the Site, you agree to these terms. If you do not accept these terms, please do not use the Site.
A directory of all of our policies, legal and trust documents is maintained at volta.com/trust.
2. About us
The Site is operated by Volta Infrastructure Holdings Limited ("Volta", "we", "us", "our"):
- Registered company name: Volta Infrastructure Holdings Limited
- Company number: 16953078
- Registered office: 66 Lincoln's Inn Fields, London, WC2A 3LH
- Contact: contact@volta.com
3. Changes to these terms
We may update these terms from time to time. The "Last updated" date will reflect any changes. By continuing to use the Site after changes are made, you accept the updated terms.
4. Accessing the Site
We aim to keep the Site available 24/7 but we do not guarantee continuous uninterrupted access. We may suspend, withdraw, modify or restrict the Site (or any feature of it) at any time without notice.
You are responsible for arranging your own access to the internet and a compatible browser, and for ensuring that all persons accessing the Site through your connection are aware of these terms.
5. Permitted use
You may use the Site for lawful, non-commercial information purposes and for legitimate business engagement with Volta (e.g. submitting an enquiry, applying for a role, requesting a demo, downloading materials that we make publicly available through the Site).
You must not (or facilitate or authorise the same):
- Use the Site in any way that breaches applicable laws or regulations
- Use the Site to send unsolicited or unauthorised advertising or promotional material
- Knowingly transmit any malicious code, virus, trojan, worm or any other harmful material
- Attempt to gain unauthorised access to the Site, the server on which it is stored, or any server, computer or database connected to the Site
- Attack the Site via a denial-of-service or distributed denial-of-service attack
- Scrape, harvest or mass-extract content from the Site without our prior written consent including using any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code or process to access, copy or monitor any portion of our Site
- Use any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations
- Use any automated system to access the Site in a way that sends more request messages to our servers than a human can reasonably produce in the same period
- Frame the Site or use any meta tags, hidden text or other similar techniques to use our name, trade marks, logos, or product names without our written consent
- Reverse engineer, decompile or disassemble any part of the Site
We may report any breach of these terms to the relevant law enforcement authorities, and we will cooperate with any resulting investigation and pursue any legal remedies available to us.
6. Reporting security vulnerabilities
If you discover a security vulnerability on the Site or in any Volta service, please report it promptly to security@volta.com. We commit to handling reports professionally, acknowledging receipt within a reasonable timeframe, and working with reporters to understand and, where appropriate, remediate any genuine security vulnerabilities identified.
7. Our intellectual property
The Site and all content on it (including text, images, video, designs, logos, trade marks, page layout, software, code and underlying technology) is owned by or licensed to Volta and is protected by intellectual property laws.
You may:
- View, print and download extracts of the Site for your own personal, non-commercial reference
- Share links to the Site on social media or by email, provided you do not mislead anyone about the source of the content
You may not:
- Use any part of the Site for commercial purposes without obtaining a written licence from us
- Modify the paper or digital copies of any materials you have downloaded
- Use any illustrations, photographs, video, audio or graphics separately from any accompanying text
- Remove any copyright, trade mark or other proprietary notices contained in or accompanying the Site or any content made available through it
The word "Volta" and the Volta logo are trade marks of Volta Infrastructure Holdings Limited. You may not use them without our prior written consent.
The provisions in these terms should be treated as an express reservation of our rights, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).
8. Reliance on information
The content on the Site is provided for general information only and should not be relied on as advice. You should obtain professional or specialist advice before taking, or refraining from taking, any action based on the content on the Site.
Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
9. Linking to and from the Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
We reserve the right to withdraw linking permission without notice.
The Site may contain links to third party websites. We have no control over the content of those sites and we accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply endorsement.
10. User-submitted content
If you submit content to us through the Site (e.g. through a contact form, an application form, or any feedback channel):
- You grant us a perpetual, worldwide, royalty-free licence to use, store, copy, modify and adapt the content for the purposes of operating our business and dealing with your enquiry
- You confirm that the content does not infringe any third party's rights and is not unlawful
- You acknowledge that we are not obliged to keep submissions confidential
We will handle any personal data you submit in line with our Privacy Policy.
11. Limitation of liability
Nothing in these terms limits or excludes our liability for any liability that cannot be excluded by law.
Subject to the above, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our Site or use of or reliance on any content displayed on our Site. In particular, we will not be liable to you for:
- Any loss of profits, sales, business, revenue, goodwill or anticipated savings
- Any business interruption
- Any loss of data
- Any indirect, special or consequential loss
These terms do not affect your rights as a consumer if you are using the Site outside the course of business.
12. Indemnity
You will be responsible for any losses, liabilities, damages, costs and expenses (including reasonable legal fees) that we incur as a result of your breach of these terms.
13. Privacy and cookies
Please refer to our Privacy Policy and Cookie Policy for information on how we handle your personal data and use cookies.
14. Governing law and jurisdiction
These terms and any dispute or claim arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in the EU, you may also bring proceedings in your country of residence.
15. Contact
For any question about these terms, contact us at: contact@volta.com.